Browse the jobs available below and send your resume to:
Human Resources Manager
473 Sapena Court, Suite 6
Santa Clara, CA 95054
or e-mail your resume (ASCII please) to: firstname.lastname@example.org
Position: Customer Service Representative
Part-time/Full time position
We're looking for
those special individuals who have a passion for helping others.
In this very important role you will respond to customer requests
via phone and e-mail. Duties include resolving customer issues
using your best problem solving skills, establishing a good rapport
with our customers, and escalation
of difficult issues to tier two support.
What you need to be successful. Strong written and verbal communication
skills. Good personal computer skills (Windows and Macintosh).
And most important a passion for helping customers.
Prior customer service experience, Internet Hosting and Access
experience a plus.
Location: Santa Clara, CA
Compensation: Determined based on previous experience.
- Field and address tier one support, billing, and sales calls
relating to Internet Hosting and Access services.
- Field and address tier one support, billing, and sales email
requests relating to Internet Hosting and Access services.
- Data Center related maintenance (remote hands, basic server
- Web Hosting Technologies (familiarity
with web hosting keywords and concepts)
- Strong verbal and written
skills (email and telephone)
- Adaptive Comprehension (easily adjust to new terms, technologies
- Strong Customer Service Skills
- Basic PC based hardware knowledge
This is a great opportunity for someone interested in advancing
their career. As a Customer Service Rep you'll have an opportunity
to learn about Internet architecture, Hosting, Access, Linux and
UNIX, and mail technologies at various levels. If you're self motivated
person with a strong desire to learn you'll find a lot of opportunity
in this role.
We are currently interviewing for part-time Customer Service positions
shift hours (9-7, M-F) and (12-7, S-S). Applicants
will be paid as a W2 employee and must be a U.S. citizen and
have the ability to work legally within the U.S.
If you think you're that person please send us your resume.
We offer flexible work hours, casual dress, and
paid time off benefits. Please send an email to email@example.com --
include the position of interest in the subject line, and your
cover letter and resume as plain text or PDF attachment.