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McAfee to MxForce Migration Information

Q: Will my approved and blocked senders lists be migrated to MxForce?
Q: Will I still be able to access my quarantine via a web based control panel?
Q: Will I still be able to add aliases using the User Console?


Q: Will my approved and blocked senders lists be migrated to MxForce?

No. Unfortunately McAfee doesn't provide us with a mechanism to export your approved and blocked senders lists. You can start fresh. If your lists are old and a bit crusty it might be a good time to start fresh. MxForce makes it easy. Whenever you forward something from the quarantine that address is added to your allowed list.

If you want to bring your McAfee based allow/block lists to MxForce you can use the McAfee Control Center to download your lists and then use that information to populate your allow and block lists using the MxForce User Console using the following procedure.

Step 1. Login to your McAfee Control Center and download your allow/deny lists.

Step 2. Open the downloaded (CSV) file select and copy the addresses.

Step 3. Open your MxForce User Console and paste the entries into either the allow or blocked lists.

 

Q: Will I still be able to access my quarantine via a web based control panel?

Yes. If spam has been detected the MxForce service will send you a daily spam report. That report provides a list of the messages that have been quarantined since the last report, by default every 24 hours. You can interact with quarantined messages directly via the email report. The email also includes a link that will allow you to access your MxForce User Console without a password.

If you've created a password for your User Console (see below) you can use the URL below to login to the User Console directly.

You can setup a new password by logging to the User Console directly using this URL:

https://admin.mxforce.com

Click on the "Forgot Password?" link.

Enter your email address (your primary email address) into the "Email Address" box.

Check the I'm not a robot box and click "Continue".

The following email will be delivered:


Follow the instructions in the email to set/reset your password.

Q: Will I still be able to add aliases using the MxForce User Console?

McAfee allowed you to add aliases to your protected email accounts. MxForce doesn't currently provide that capability without "admin" level access. Any new aliases (sales@yourdomain, etc.) that you add to your protected email address will also need to be added as aliases to MxForce.

To add a new aliases to MxForce please send an email to Support including the name of the protected email address and associated alias(es).

MxForce filters all mail sent to a protected address. Meaning that if you add an email alias and don't add it to MxForce, any mail sent to that alias will be filtered for spam and viruses, but any potential spam would not be quarantined.