NetGate Internet Products and Services 1-877-715-4927
Hosting Access Support About Us Contact Us
Sign Me Up!

Support Home
Phone Support
System Status
Search Our Site
Windows NT 4.0 Set Up and Configuration

To check the configurations of a modem (to make sure you have one installed) in Windows NT, double click on the "My Computer" on the desktop then again on the "Control Panel" icon inside the window. From there double click on "Modems" and it will list all of the modems available to you. If there are no modems on the list click on the add button, Windows will then ask if you want it to try and autodetect your modem. If it cannot detect your modem it will ask you to select one from the list, find your modem manufacturer or click "Have disk" to install drivers off of a floppy. You'll need to install the modem yourself you will need to know what COM port its configured for.

Once you know there is a modem properly configured on your machine you will need to add "Dialup Networking" to your computer. To do this, open up "My Computer" and double click on the "Dialup Networking" and it will tell you it needs to be installed, click the install button.


1) Open "My Computer".
2) Open "Dialup Networking".
3) Click the "New" button.
4) Give the entry a name: "NetGate" or something similar.

5) Make sure you leave the box "I know all about phonebook entries and would rather edit the properties directly" unchecked, then click next.

6) Select the options above and then click next.
7) Enter your local dialup number

8) Click on the more button and make the selection as above. Click on the server tab. Leave the server type at "PPP: Windows NT, Windows 95 Plus Internet".
9) Check "TCP/IP", "Enable software compression", and "Enable PPP LCP extensions".
10) Uncheck "IPX/SPX compatible" and "NetBEUI"

11) Click the "TCP/IP Settings" button.
12) Leave "Server assigned IP address" selected.
13) Choose "Specify name server addresses"
14) Enter the "Primary DNS" of
15) Enter the "Secondary DNS" of
16) Leave Primary and Secondary WINS as zeros; they aren't used.
17) Check "Use IP header compression" and "Use default gateway".

18) Click the "OK" button. 18) Switch to the "Script" tab.
19) Ensure the "None" button is selected; no script should be used.
20) Switch to the "Security" tab.
21) Select "Accept any authentication including clear text".
22) Click the "OK" button.

The first time you try to dial you'll be prompted for your username, your password, and the domain. Enter the username and password you selected when signing up. Leave the domain field blank. You're also given the option to have Windows NT remember your password so you don't have to type it every time you connect. Once you've made your choices click the OK button and Windows NT will attempt to connect with our servers.


The most common problem is caused by leaving the RAS security option set to its default of "accept only encrypted authentication." This is correct if you're dialing into a Windows NT system, but incorrect if dialing into most anything else. The correct option is "Accept any authentication including clear text." Besides that change, there are only a couple other settings that require any modification.